Intermedia Group Inc. Service Rates

effective: 3/01/2025

Technician Rates
Workstation Maintenance / Troubleshooting Regular Response * $165.00/hr
Network Wiring / Troubleshooting Emergency Response ** $230.00/hr
Weekends & Holidays $300.00/hr
Administrator Rates
Server Maintenance / Troubleshooting Regular Response * $230.00/hr
Backup Administration Emergency 4hr Response ** $300.00/hr
Database / Network Administration (hardware / software) Weekends & Holidays $375.00/hr

An additional emergency service fee of $275.00 will be billed per incident along with any travel and materials if applicable

Note: All rates are billed in 1/4 hour increments and do not include materials or travel charges.

* Normal Business Hours 6:00am to 7:00pm EST

**Normal Business Hours (M-F) and all weeknights (M-Thurs)

Trip Charges Distance Rate Per Call
Zone 1 10 miles $115.00
Zone 2 25 miles $165.00
Zone 3 50 miles $275.00
Zone 4 50 miles and more $395.00 Plus Time and Expense

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