Intermedia Group Inc. Service Rates
effective: 3/01/2018
| Technician | Rates | ||
| Workstation Maintenance / Troubleshooting | Regular Response * | $108.55/hr | |
| Network Wiring / Troubleshooting | Emergency Response ** | $158.55/hr | |
| Weekends & Holidays | $209.35/hr | ||
| Administrator | Rates | ||
| Server Maintenance / Troubleshooting | Regular Response * | $158.55/hr | |
| Backup Administration | Emergency 4hr Response ** | $209.35/hr | |
| Database / Network Administration (hardware / software) | Weekends & Holidays | $265.15/hr | |
An additional emergency service fee of $225.00 will be billed per incident along with any travel and materials if applicable
Note: All rates are billed in 1/4 hour increments and do not include materials or travel charges.
* Normal Business Hours 8:00am to 5:00pm EST
** Normal Business Hours and all week nights
| Trip Charges | Distance | Rate Per Call w/ Contract | Rate Per Call w/o Contract includes first 30min |
| Zone 1 | 10 miles | $55.00 | $75.00 |
| Zone 2 | 25 miles | $75.00 | $115.00 |
| Zone 3 | 50 miles | $125.00 | $225.00 |
| Zone 4 | 50 miles and more | $185.00 Plus Time & Expenses | $335.00 Plus Time and Expense |
