Intermedia Group Inc. Service Rates

effective: 3/01/2023

Technician Rates
Workstation Maintenance / Troubleshooting Regular Response * $140.00/hr
Network Wiring / Troubleshooting Emergency Response ** $207.00/hr
Weekends & Holidays $275.00/hr
Administrator Rates
Server Maintenance / Troubleshooting Regular Response * $207.00/hr
Backup Administration Emergency 4hr Response ** $275.00/hr
Database / Network Administration (hardware / software) Weekends & Holidays $345.00/hr

An additional emergency service fee of $250.00 will be billed per incident along with any travel and materials if applicable

Note: All rates are billed in 1/4 hour increments and do not include materials or travel charges.

* Normal Business Hours 8:00am to 5:00pm EST

**Normal Business Hours (M-F) and all weeknights (M-Thurs)

Trip Charges Distance Rate Per Call
Zone 1 10 miles $100.00
Zone 2 25 miles $145.00
Zone 3 50 miles $255.00
Zone 4 50 miles and more $375.00 Plus Time and Expense