- 24/7 Client Support
“I just wanted to take a second to send a HUGE shout-out, and thank you for all the help last week! John and Don have been absolutely amazing, and they fit in perfectly here with our wacky sense of humor! The difference between y’all and our previous, dare I say “provider” is already so evident! I can not thank you enough, and I wish we had embarked on this journey way earlier in the center’s journey!”
“You have assembled a great group of people, and I was very happy to work with them. James is a very dedicated individual who stuck with me through all the hurdles. We troubleshot the issues as they happened and neither of us had to deal with the typical “It’s not my issue” stuff. Through it all, he stuck with me and was available whenever I needed him. It was a refreshing experience, and I look forward to the relationship between our companies.”
“Thank you so much. I really do appreciate how quickly you respond and take care of things for us.
It’s great to have you on our team!!”
“I wanted to take a moment out to thank the Service Desk for all your support and loyalty to the Surgery Center this past year. You have come through with prompt fixes on many occasions and have provided me with timely, valuable info when needed on short notice. I am grateful for your hard work and dedication to our account.”
“They are able to help maintain our current work environment while envisioning the support we will need three, five, or ten years ahead. We are fortunate to have developed such a relationship with Intermedia Group Inc. of Exton, PA during the past two-and-a-half years. We encourage you to investigate their ability to support your computer and technological requirements.”
“You and your guys did a fantastic job setting up our new facility. I appreciate the high quality workmanship and the attention to detail. Thanks also for the extra effort your team put forth dealing with the custom requirements of our new system. Finally, we appreciate the little extras that you took the time to do for us here and there “just in case” over particularly difficult sections of the installation. It was a great example of how lntermedia looks out for the best interest of its clients. I’d certainly recommend your work to anyone.”
“I know of no organization I’d trust more to help manage the backbone of our information
technology infrastructure than Intermedia Group, Inc.”
“Today was our site visit by an auditor. John Fox was here to support us from an IT perspective. Honestly, he crushed it! He was able to demonstrate everything that was asked of him and then some. Thanks to IGI for allowing us to shine in the audit process. Please make sure this VERY
positive feedback gets seen. Thanks!”
“Your team of technicians did a fantastic job yesterday in resolving a number of issues we were experiencing. Jack and Chris were awesome, all our concerns were addressed and I believe we have made the appropriate adjustments. I appreciate the ability of the management team to
provide service to us in the clinical setting. Thank you very much!!!
“I just wanted to share a few words with you and they all have to do with thanks and appreciation. First of all thanks for your services at Intermedia and the professional technical expertise you provide to us. We’ve had our stresses, both of us, over the last month but these new units that are
Whether you’re a small business looking to enhance operations or a large medical institution aiming to improve care with more dependable technology, Intermedia Group is your trusted partner for all things technology. Explore how we can support your organization to succeed with confidence and stability. Contact us today to learn more about our services or to schedule a free IT strategy session.